Privacy policy

OUR PRIVACY POLICY

Alivia Foundation UK are committed to protecting and respecting your privacy.

This policy (together with our terms of use, terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website you are accepting and consenting to the practices described in this policy.

For the purpose of the EU General Data Protection Regulations (the Regulations), the data controller is Alivia Foundation UK of Ground Floor, 1/7 Station Road, Crawley, West Susses, United Kingdom, RH10 1HT.

The Data Protection Officer is Bartosz Polinski who can be contacted by writing to bartosz.polinski@alivia.org.uk or Alivia Foundation UK, 3rd Floor, 207 Regent Street, London, W1B 3HH.

INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:

  1. Information you give us. This is information about you that you give us by filling in forms on our website (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, make a donation, participate in discussion boards or other social media functions on our site, perform any other activity on our site and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, your medical records and treatment details and any other relevant documents and data.
  2. Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting;
  • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
  1. Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate.

COOKIES

  1. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  1. Information you give to us. We will use this information:
  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other programmes and projects that are similar to those that you have already donated to or enquired about. If you do not want us to use your data in this way, for these purposes, please tick the relevant box situated on the form on which we collect your data (the donation form or registration form). If you have consented to this previously, you can opt out at any time by contacting us at Alivia Foundation UK, 3rd Floor, 207 Regent Street, London W1B 3HH or by contacting the Data Protection Officer;
  • to permit the companies which form part of our group (namely “Alivia Foundation UK” and Alivia – “Fundacja Fundacja Onkologiczna Osób Młodych”) to provide you, with information about other programmes or projects that are similar to those that you have already donated to or enquired about. If you do not want us to use your data in this way, or to pass your details on to third parties for these purposes, please tick the relevant box situated on the form on which we collect your data (the donation form or registration form). If you have consented to this previously you can opt out at any time by contacting us at Alivia Foundation UK, 3rd Floor, 207 Regent Street, London W1B 3HH or by contacting the Data Protection Officer;
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer;
  • to comply with any obligations prescribed by law.
  1. Information we collect about you. We will use this information:
  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about other programmes or projects that are similar to those that you have already donated to or enquired about.
  1. Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION

By using our site you agree that we have the right to share your personal information with:

  1. Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in s. 1159 of the UK Companies Act 2006 (namely “Alivia Foundation UK” and “Alivia – Fundacja Fundacja Onkologiczna Osób Młodych”). You can object to your information being shared this way at any time by contacting us at Alivia Foundation UK, 3rd Floor, 207 Regent Street, London, W1B 3HH or by contacting the Data Protection Officer.
  2. Selected third parties including:
  • the beneficiary, in respect of your name and contact information only, if you have provided your express permission for us to do so;
  • analytics and search engine providers that assist us in the improvement and optimisation of our site. This concerns only the Information we Collect about you;
  • HM Revenue and Customs and any other tax or government authority relevant to your country of residence where the law so requires.

We will disclose your personal information to third parties:

  1. If Alivia Foundation UK or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  2. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any of our terms of use, terms and conditions and other agreements; or to protect the rights, property, or safety of Alivia Foundation UK, our beneficiaries, donors, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  3. If we contract a third party to store and process the information on our behalf.

WHERE WE STORE YOUR PERSONAL DATA

  1. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
  2. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
  3. We may contract third parties to process and store your personal data on our behalf. In the event that we do so we will ensure that their policies and procedures are reflective of the policies and procedures of the Foundation to ensure that your personal data is secure and is not at risk of disclosure to any one other than under the terms of this policy.

YOUR RIGHTS

  1. You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Alivia Foundation UK, 3rd Floor, 207 Regent Street, London, W1B 3HH or by contacting the Data Protection Officer.
  2. You have right to request that your personal data is removed from our servers. You can exercise the right at any time by contacting us at Alivia Foundation UK, 3rd Floor, 207 Regent Street, London, W1B 3HH or by contacting the Data Protection Officer. This may mean that we will no longer be able to continue cooperating with you if erasure of your data means that we are unable to continue our contact with you. In particular this will apply if you are a beneficiary of any donations.
  3. If you have noticed that any personal information we hold is inaccurate you have the right to require us to correct the information we hold. You can do so by contacting us at Alivia Foundation UK, 3rd Floor, 207 Regent Street, London W1B 3HH or by contacting the Data Protection Officer.
  4. You have the right to be informed of the personal information that we hold on you. If you have not provided this to us and we have obtained it from a third party, we will inform you as soon a practicable unless we are prohibited from doing so by law.
  5. You have the right to ask us to stop processing any information we hold on you. What this will mean is that we will retain this information however we will no longer process it unless we believe exceptions apply. You can exercise the right at any time by contacting us at Alivia Foundation UK, 3rd Floor, 207 Regent Street, London, W1B 3HH or by contacting the Data Protection Officer. This may mean that we will no longer be able to continue cooperating with you if erasure of your data means that we are unable to continue our contact with you. In particular this will apply if you are a beneficiary of any donations.
  6. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

  1. The Regulations give you the right to access information held about you. Your right of access can be exercised in accordance with the Regulations. Please write to us at Alivia Foundation UK, 3rd Floor, 207 Regent Street, London, W1B 3HH or contact the Data Protection Officer to obtain copies of all the information we hold about you.
  2. Under the Regulations we have a period of one calendar month to provide the information to you. If we hold a large amount of data or if the request is complex, and as permitted under the Regulations, we may request a further two calendar months to provide you with the information.
  3. To reduce the processing time and to ensure that we can get the information to you as quickly as possible, please specify which information you require. If you require all of the information that we hold, please state this.
  4. You do not need to pay a fee for this disclosure and you can request that the information is provided in an accessible format.

CHANGES TO OUR PRIVACY POLICY

  1. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

CONTACT

  1. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Alivia Foundation UK, 3rd Floor, 207 Regent Street, London, W1B 3HH or to the Data Protection Officer.